BUSINESS PHONE AND OFFICE SYSTEMS
• Wide range of business phones, VoIP phone service, sales and service CRM, team collaboration, business analytics, surveys and chat software available all in one platform
• Nationwide 100% US based support – NJ Headquarters
• Featuring Nextiva, Vonage, Ring Central, Avaya, and Mitel
More product information
How our phone systems work
Here at Phone Connection, we combine leading products with a suite of business improving software and NJ wide installation and support to provide an all-encompassing phone system package. The phones we offer include HiHi, the industry leading VoIP phone, as well as Handsets from Vonage and Yealink, DECT handsets from Samsung and headsets from Sennheiser and Plantronics. Read through the rest of this section to find out more about how we put all of this together to create the right phone system for your business.
No business system would be complete without the right devices, so you’ll be pleased to know we offer a wide selection of phones and accessories to suit the way you work. The industry leading HiHi device is the centre piece, with video calling as standard, but we also have a range of dect handsets, headsets, mobiles and tablets for you to choose from.
As our Phone Systems are VoIP based, you’ll be able to enjoy the enhanced suite of software such as the improved Voicemail application, improved call recording and call reporting. At the same time, you’ll be able to utilise video calling, which helps you create a more personal relationship with your business partners.
Our installation process ensures you can get the most from your system from day one. Alongside installing the system itself, our engineers deliver thorough training to you and your team so that you know how to use your phone system. They’ll be happy to answer any questions you may have throughout the process.
Once your phone system is installed you’ll be supported by our NJ-based team. At our head office in Tinton Falls, we’re able to resolve over 75% of support related issues, but if you need someone to visit your office, we have engineers located across NJ so that they can reach you more quickly.
The benefits of our business phone system
Our business phone systems have no fixed price. Our packages are completely tailored to your company, so you’ll never pay more for services you simply don’t need. The price you pay will depend on factors such as the number of extensions needed, additional equipment and software and any other options you may choose.
There’s more to a fantastic, leading business phone system than a high-spec handset. Our software is designed to revolutionise your working life, helping you to impress clients and improve the day-to-day for your staff. From call recording to computer technology integration, we can create the perfect software package for you.
If you ever need to ask us a question you’ll come through to our call center, based at our head office in NJ. While that team answers the vast majority of inquiries, if you need a site visit, you’ll meet one of our team of nationwide engineers, all of whom are highly experienced in installing and maintaining our range of business phone systems.
Which products are right for you?
Things to consider when looking at a new phone system
If your office suffers from low broadband speeds, you might not be able to fully utilise our VoIP or our business phone systems to their full potential. Instead, you may prefer to browse our business phone range.
Managing a busy office? You may be interested in our business-improving software.
Our phone systems help you to see more of what’s really being said via video calls. It’s fantastic for improving client relationships.
Modern business phones increasingly run across internet connections, hence the acronym VoIP (Voice over Internet Protocol). Whereas traditional systems needed an onsite PBX, this function is now performed remotely, which is what is meant by a “cloud-based” system. Cloud based systems offer businesses easily scalability options and tend to be cheaper than their traditional counterparts.
The cost of a new business phone system will depend entirely on what you’re looking for. At Phone Connection, we’re able to use the savings we make in areas like broadband, mobiles, calls and lines to fund a new business phone system, meaning you can get this system at little to no extra cost than what you’re paying at the moment.
You should expect your business phone system to last up to a decade. As with changes in the mobile industry however, business phones to tend to see technology upgrades every year or two which can be taken advantage of with any reputable supplier.
It is highly advisable for businesses to have a landline as this presents a greater number of possibilities for communication than a mobile connection. For example software like computer integration, call recording and call reporting would all possible with a landline but not on mobile.
The cost of a phone system for a small business would depend on what features you were looking for. Providers can often utilise wholesale rates and other savings to fund or partially fund a new feature-rich phone system.
If you’re looking for a temporary redirect, you can do this on your phone device. If you’re looking for a longer term solution, we can activate account wide call forwarding to send your main number to a mobile phone or even a group of mobile phones.