About us.
Phone Connection has been providing and installing business phone systems and office systems since 1982.
Phone Connection is a nationwide company that is headquartered in New Jersey.
We are proud to have Nextiva as our #1 partner.
Our mission is to provide the best solutions and were not just phone systems with over 160 service providers.
We also are 100% carrier agnostic and give our clients the best fitting solutions whether it’s Cloud Services, CRM, SD-WAN, Telecom Expense Management, TV, Wide Area Networks, CCTV, Call and Contact Center or any other type of Connectivity.
We are technology experts.
You need information now, and it must be convenient.
We have a main mission statement: To improve your business
We proudly serve the office phone systems needs for companies in northern and central New Jersey cities such as Edison, Parsippany, Englewood and Morristown, and all points in between.
You can turn to us for a small business phone system that provides a cost-effective upgrade, and we can also meet the needs of corporations and other larger organizations.
Having a great phone system can really affect your business.
Superior products from the biggest names in the industry
At Phone Connection, you’ll find a wide selection of the most technologically advanced products in the industry.
Choose an innovative digital phone system for small businesses or a more technologically advanced VoIP business phone system from top manufacturers including Panasonic, NEC, Cisco, Polycom and Avaya.
We work with you to configure the right phone system for your business.
A brief timeline of our history
1982 - Phone Connection Launched
Our first year installing digital phone systems as an authorized Panasonic reseller.
2006 - Enter VoIP
Phone Connection begins offering VoIP phones and systems as an authorized reseller for Panasonic, Avaya and NEC.
2014 - Cloud-Based VoIP
With the vast improvements in both bandwidth availability and technology improvements, the cloud takes off.
The Phone Connection leadership team
With over 30 years of experience, Phone Connection has the resources, staff and expertise to design and deliver the right telephone system for your business.
Ken Long
President - Phone Connection
Samantha Long
The True Boss - Phone Connection
Some of our clients
Some client testimonials
Comments from a few of Phone Connection’s treasured clients over the years. We would love for you to join them in receiving the high standard, professional services expected of Phone Connection...
For Ray Catena, customer service and satisfaction must be our top priorities. These same high standards hold true in order four our vendors to succeed with us. Phone Connection has consistently met and exceeded our highest expectations. Each request is always handled promptly, professionally and courteously. All on-site work done by your professionals has been exemplary, with the work areas left neat and clean after completion of each job.
There are times we have asked the impossible of your staff, who have responded with the Phone Connection standard reply: we can do anything, the impossible just takes longer.
We look forward to the next 16 years and a continued rewarding relationship with Phone Connection
Doing business with Phone Connection has been first class all the way without a hint of compromise. Ken, Jeff, Samantha, Jason, Raymond and the rest of the crew are all top notch. We trust Phone Connection for all our CCTV and Telephone System needs.
The thing that impresses me the most about Phone Connection is how proactive they have been. We had a problem with a Teico T-1 and when I contacted Ken, his answer was: "I already put a trouble ticket in for you".
"WOW! I'd recommend them to anyone!"
I can think of no other company that rivals their service, knowledge, fairness, honesty and concern for our needs.
When it came time to open another office in the new Cancer Centre at Morristown Memorial Hospital, Phone Connection networked an NEC Aspire with our existing NEC Aspire and gave us Efficient Extension-to-Extension Calling, as well as Centralized Voice Mail and Automated Attendent.
To say the we are extraordinarily satisfied with the hardware, installation and setup would be a major understatement.
Jeff, Ken, Samantha and the rest of Phone Connection's staff have been wonderful!
Courter, Hobert & Cohen, P.C. is a client for life.
PS; Ken and Jeff were awesome. I wish I had them both on our team! Don't let them go!
They are knowledgeable and they understand the real meaning of customer service.
I would HIGHLY recommend your services your services to others looking for a phone system.
